WATER BILLS

Water bills are based on usage and sent out quarterly. If, after 30 days a bill is not paid, late fees are assessed, and eventually, non-payment results in termination of water services. Bills are based on volume of consumption over the past 90 days.

Mail

Mail your payment with the remit portion or you may use your own bank online bill pay.

There’s a green envelope enclosed with your bill that may be sent to:

PO Box 4177, Woburn, MA 01888

or to

310 Norwich-New London Turnpike, Uncasville, CT 06382

Credit card payment

We accept VISA or MasterCard only by calling the office at (860) 848-6776

Office Payments

Payments may also be made in the office at 83 Pink Row between the hours of 8:00am to 3:00pm Monday thru Friday excluding holidays.

At Town Hall

Use the drop box in the hallway at Montville Town Hall
310 Norwich-New London Turnpike, Uncasville, CT 06382

Cash or check payment

Charter Oak Credit Union
601 Route 32, Uncasville, CT 06382.

Dime Bank
563 Route 32, Uncasville, CT 06382

*Please be sure to bring your bill along with your payment.

Assistance Program

The Connecticut Low Income Water Assistance Program is open. Get help paying your water bills. Households with annual income at or below 60 percent of the state median income can qualify for this one-time water assistance benefit. There is no asset limit. Help is available for both drinking water and wastewater bills. If you get benefits from the Connecticut Energy Assistance Program, SNAP, TFA, SSI, State Supplement, or Refugee Cash, then you likely meet income requirements. Eligible households can begin submitting applications in Fall of 2021. To Apply: Online at www.ct.gov/dss/WaterAssistance

Connecticut Water Assistance

The Connecticut Low Income Water Assistance Program is open. Get help paying your water bills.
Households with annual income at or below 60 percent of the state median income can qualify for this one-time water assistance benefit. There is no asset limit. Help is available for both drinking water and wastewater bills.


If you get benefits from the Connecticut Energy Assistance Program, SNAP, TFA, SSI, State Supplement, or Refugee Cash, then you likely meet income requirements. Eligible households can begin submitting applications in Fall of 2021.


To Apply:
Online at www.ct.gov/dss/WaterAssistance or contact your local Community Action Agency (see included list). Show a copy of your current water/wastewater bill. The bill must be in the name of a household adult or emancipated minor.

TIPS & TROUBLESHOOTING

If your water consumption suddenly goes up, check for drips, leaks, open faucets, and make sure that toilet flappers are functioning properly. Also, in warm weather, increased consumption is often the result of watering gardens, washing cars, and filling swimming pools.
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State in State of Emergency

The Governor placed a State in State of Emergency related to the above-referenced illness on March 11.

Contact Us

Water Pollution Control Authority


83 Pink Row
Uncasville, CT 06382


EMERGENCY SERVICES


Call (860) 625-7582 for things such as a burst pipe or emergency shut-off.