Water bills are based on usage and sent out quarterly. If, after 30 days a bill is not paid, late fees are assessed, and eventually, non-payment results in termination of water services. Bills are based on volume of consumption over the past 90 days.


Mail your payment with the remit portion or you may use your own bank online bill pay.

There’s a green envelope enclosed with your bill that may be sent to:

PO Box 4177, Woburn, MA 01888

or to

310 Norwich-New London Turnpike, Uncasville, CT 06382

Credit card payment

We accept VISA or MasterCard only by calling the office at (860) 848-6776

Office Payments

Payments may also be made in the office at 83 Pink Row between the hours of 8:00am to 4:30pm Monday thru Friday excluding holidays.

At Town Hall

Use the drop box in the hallway at Montville Town Hall
310 Norwich-New London Turnpike, Uncasville, CT 06382

Cash or check payment

Charter Oak Credit Union
601 Route 32, Uncasville, CT 06382.

Dime Bank
563 Route 32, Uncasville, CT 06382

*Please be sure to bring your bill along with your payment.


If your water consumption suddenly goes up, check for drips, leaks, open faucets, and make sure that toilet flappers are functioning properly. Also, in warm weather, increased consumption is often the result of watering gardens, washing cars, and filling swimming pools.

State in State of Emergency

The Governor placed a State in State of Emergency related to the above-referenced illness on March 11.

Contact Us

Water Pollution Control Authority

83 Pink Row
Uncasville, CT 06382


Call (860) 625-7582 for things such as a burst pipe or emergency shut-off.